At LeanQueenLifestyle, we are committed to maintaining the trust and confidence of our visitors. This Privacy Policy outlines how your personal data is collected, used, and shared when you visit or make a purchase from our store. LeanQueenLifestyle is the trading name of Danielle Lavan, operating as a Sole Trader in Scotland, UK. Under UK Data Protection Law, we are the "Data Controller" of your personal information.
1. Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you make a purchase or attempt to make a purchase through the site, we collect specific information from you, including:
- Your Name
- Billing Address and Shipping Address
- Payment Information (processed securely through Shopify Payments)
- Email Address and Phone Number.
2. How We Use Your Personal Information
We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping via Royal Mail, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
- Communicate with you regarding your orders.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our products or services, strictly in line with the preferences you have shared with us.
3. Sharing Your Personal Information
We share your personal information with trusted third-party service providers to help us run our store and fulfill your orders:
- Shopify: We use Shopify to power our online store. Your data is stored securely through Shopify's data servers.
- Royal Mail: We share your name, shipping address, and tracking contact details with Royal Mail to safely deliver your purchases from Scotland.
- Legal Obligations: We may share your personal information to comply with applicable UK laws and regulations, to respond to a lawful subpoena, or to otherwise protect our rights.
4. Data Retention
When you place an order through the site, we will maintain your order information for our financial records (as required by HMRC for UK sole traders) unless and until you ask us to delete this information.
5. Your UK Data Protection Rights (UK GDPR)
If you are a resident of the United Kingdom, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the details below.
6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at leanqueenlifestyle@hotmail.com.
Thank you for respecting our policies and supporting our community. 👑